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Order Tracking

Wondering where your order is? Here's how to follow it from our door to yours, and how to ask us for an update.

How tracking works

  1. Order confirmedAs soon as you place your order, we email you a confirmation with your order number.
  2. On its wayWhen your order ships, we email you again. If your delivery option includes tracking, the tracking details are in that email.
  3. Delivered discreetlyYour order arrives in plain, unbranded packaging with nothing on the outside to show what's inside.

Can't find your order emails?

  • Check your spam, junk or promotions folder for emails from Accro-Pleasures.
  • Make sure you're checking the email address you used at checkout.
  • Delivery times depend on your location and delivery option. The estimate was shown at checkout.

Request an order update